Privacy Policy for The Vintage Toy Box - Classic Toy Shop

At The Vintage Toy Box, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website and services. By accessing our website and providing your personal information, you consent to the practices described in this policy.

Information We Collect

Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details.

Device and Usage Information: We automatically collect information about your device, IP address, browser type, and browsing activity on our website to improve our services and website functionality.

Cookies: Our website uses cookies to enhance your browsing experience and track website usage. When you visit The Vintage Toy Box website, information about your visit is collected using a feature called a "cookie". A cookie is a small text file containing a unique identification number that is transferred from a web site to the hard drive of your computer so that the website may identify your computer and allow the shopping cart to function so you can purchase products on the web site. It may also remember your cart contents for future visits to the website, to save you having to add all of your items again. This unique number identifies your web browser and your cart contents, but not you personally, to our servers whenever you visit our shop. You will only be able to use our shopping cart if you have cookies enabled.

You have the option to manage cookie preferences through your browser settings.

How We Use Your Information

Order Fulfillment: We use your personal information to process and fulfill your orders, provide customer support, and communicate order updates.

Marketing Communication: With your consent, we may send you promotional offers, newsletters, and updates about new products or special events. You can opt-out of these communications at any time.

Website Improvement: We use data to analyse user behaviour, improve website functionality, and personalise your online experience.

Legal Compliance: We may use your information to comply with applicable Australian laws, regulations, and legal processes.

Information Sharing

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in website maintenance, payment processing, shipping, and marketing activities.

When you checkout, personal details such as your name and credit card information are only collected by Stripe for the purpose of processing payment for your order. Your credit card information is not held on file by us.

If you have chosen to join our mailing list, your details will be stored externally by Mailchimp for keeping you informed of new product releases and special offers via our newsletter, which we will send out from time to time.

Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, respond to claims, or protect our rights and the rights of others.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or alteration.

However, please note that no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by Australian law.

You may request the deletion of your account and personal data by contacting us.

Children's Privacy

Our website is intended for a general audience and not directed to children under the age of 13.

If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete it from our records.

Your Rights

You have the right to access, update, or correct your personal information held by us. If you need assistance, please contact us.

You can unsubscribe from marketing communications at any time by following the instructions in the emails or contacting us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy here on our website.

If you have any questions or concerns regarding our Privacy Policy or your personal information, please contact us. Your privacy is important to us, and we value the trust you place in The Vintage Toy Box.

By using our website and submitting an order you consent to our privacy policy.