Delivery information for The Vintage Toy Box, retro inspired toys and games for children of all ages.
The Vintage toy Box Delivery Terms
Delivery Within Australia
We use Australia Post for all of our standard deliveries. The majority of our standard parcels will take 2 to 5 business days to be delivered to you, but may be quicker, dependent upon your location.
Customers who are ordering from SA, WA and remote locations may find that their parcels can take slightly longer than desired. Unfortunately this is beyond our control. We offer tracking on all of our items if you wish to keep up to date with your parcel's location. Please Contact Us if you wish to check on your parcel at all.
Please Note: Whilst we try to deliver all of our orders within 5 working days, there will be some orders that may take a little longer to be delivered due to circumstances beyond our control, and your location. If you have not received your order within 5 business days of placing the order and are worried that it may have gone astray, please contact us to follow up the tracking and to give you an estimated delivery window.
As a guide to delivery times, please refer to the table below from Australia Post.
To keep delivery costs as low as possible, we do not offer next day delivery as standard.
Business days exclude Saturdays, Sundays and Public Holidays.
For larger orders (generally those that are bulky, heavy or over $150 in value) we will use a courier service to ship your parcel. We aim for courier pick up next business day, but depending upon the time of your order this may not always be possible.
All orders sent with a courier will receive notifications from the courier as to the status of your delivery.
Free Local Delivery
As a big thank you to our loyal customers from our recently closed Moss Vale store we are offering free local drop off within the Southern Highlands of NSW. Simply select free local drop off at checkout and we’l do the rest.
We do not currently deliver to addresses outside Australia.
Although we do not deliver overseas, International customers can place orders for delivery within Australia so you can still send that perfect gift. If you do not wish the invoice to be included in your parcel, please make a note of this at checkout.
Please include your email address when placing your order if you would like to receive an order confirmation.